This is a common sizing issue with metal link bands. To address this, we designed short links that allow more precise length adjustment. These short links help fine-tune the fit and resolve the “too loose or too tight” situation. If you need short links, contact customer service.

Please contact us with order number and how many links you need. We will assist with additional links if needed.

Metal bands are designed for durability and a refined appearance. Comfort can vary depending on individual wearing habits and personal preference. Some users may need a short adjustment period when wearing a metal band for the first time.

Minor differences in tightness in our 5 or 6 clasps are normal due to manual adjustment. If a clasp feels tight or loose, switching to another clasp in the link may help. If the issue persists, please contact us.

Our bands are designed for everyday wear, but their appearance over time can vary depending on how often you wear them and how you care for them.

To maintain their shine and finish, we recommend avoiding prolonged exposure to water, sweat, perfumes, and harsh chemicals. Gently cleaning and drying your band regularly can also help keep it looking beautiful.

If you experience tarnishing or fading within the warranty period, please contact our customer support team. We'll be happy to assist you with a replacement under our warranty policy. 

Our bands are designed to fit wrist sizes from 13.5 cm to 21 cm (5.3–8.3 inches), making them suitable for a wide range of wrist sizes.

If you have a larger wrist and need extra links for a more comfortable fit, simply contact our customer support team. We'll be happy to send you additional links free of charge!